// case studies

Built by the team behind platforms Singapore uses every day.

Before Toggle Shift Labs, we designed and built web and mobile platforms for hundreds of clients, from telcos and government agencies to marketplaces and luxury retail. Here is a selection.

Telco · Media · Commerce

StarHub

Lifestyle content platform

A consumer platform built to deepen subscriber engagement across StarHub's telco hardware and television networks.

What we built

High-definition, interactive culinary media
Ingredient quantities that rescale automatically to the portion size you choose
Casting recipes from mobile straight to smart kitchen displays
One-click digital grocery checkout to drive monetisation

Why release safety matters hereFeatures land on phones, TVs and kitchen displays at once, so a bad release reaches every screen in the home.

Government · Health

Health Promotion Board

Public health & nutritional wellness platform

A public health platform encouraging healthier lifestyle habits across Singapore's diverse citizen demographics.

What we built

Culinary content categorised and audited against national dietary guidelines
Clear labelling of healthier choices
Precise macronutrient breakdowns per serving
Integration with national health frameworks to reward users for logging wellness milestones

Why release safety matters herePublic-sector apps carry citizen trust; health information has to be right on every release.

Social enterprise · Membership

NTUC nEbO

Youth lifestyle & community platform

A high-scale engagement hub built to drive brand affinity for youth within a social enterprise ecosystem.

What we built

Secure digital membership card with instant discount verification
Coverage across an extensive network of lifestyle, entertainment and dining merchants
Discovery and registration for workshops, sports tournaments and volunteering
Gamification badges to keep members engaged

Why release safety matters hereWhen the membership card fails at a merchant counter, the member — and the merchant — notice immediately.

Real estate · Marketplace

Ascendas REITs

Commercial real estate listing platform

A multi-sided property discovery platform for corporate clients, retail consumers, brokers and industrial asset managers.

What we built

Multi-parameter filtering for logistics hubs, retail outlets and corporate spaces
Search by structural requirements such as floor loading, ceiling height and zoning
Immersive virtual property tours
Automated viewing schedules to reduce transaction friction

Why release safety matters hereFour user groups share one platform, so every change needs to roll out to the right audience first.

Luxury retail · Android

Club21

Omnichannel loyalty & rewards app

A premium consumer ecosystem modernising retail engagement for a luxury fashion group.

What we built

Digitised membership profiles with secure in-app identifiers for international point-of-sale scanning
Automated tiered points engine calculating spending upgrades in real time
Exclusive VIP voucher redemption
Targeted event invitations and personalised concierge services from purchase history

Why release safety matters herePoints, tiers and vouchers are money to the customer; a release bug becomes a service-desk problem in-store.

Mobility · Real-time

Hailo

Dual-facing ride-hailing marketplace

A high-volume marketplace connecting transport providers and commuters in real time.

What we built

Passenger app with real-time proximity mapping and predictive fares
Instant mobile checkout
Driver app with low-latency job dispatch and turn-by-turn navigation
Localised demand heatmaps to optimise marketplace liquidity

Why release safety matters hereTwo apps, one marketplace: a change on one side has to stay compatible with the other in real time.

Wine auction platform

Auctions · Logistics

Wine auction platform

End-to-end auction & inventory system

An enterprise system for high-value collectors, commercial auction houses and temperature-controlled warehouses.

What we built

High-concurrency live and timed bidding
Sub-second outbid notifications
Barcode-tracked inventory recording provenance, condition and storage history
Automated post-auction premium invoicing

Why release safety matters hereA failed deploy mid-auction means lost bids on high-value lots.

Automotive workshops

Automotive · Operations

Automotive workshops

Workshop operations ERP, CRM & accounting middleware

A unified platform digitalising end-to-end workflows for multiple car workshops.

What we built

Live digital tracker on the workshop floor, replacing paperwork
Vehicle status from first diagnostics to final testing
Mechanical history powering automated service reminders
Parts procurement synced directly into the accounting ledger

Why release safety matters hereEvery workshop runs its day on the system, so downtime stops the shop floor.

Travel

Travel · Integrations

Travel

B2C global travel aggregator

A global travel aggregation and itinerary planning platform for leisure travellers.

What we built

Unified pipelines aggregating external APIs for flights, hotels and car rentals
A single, fast checkout funnel
Interactive itinerary builder synced to an offline-accessible daily calendar
Predictive pricing engine

Why release safety matters hereDozens of third-party APIs mean behaviour can change without your code changing; kill switches are essential.

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